Jane Norman (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, use our services, or interact with us. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

If you have any questions or concerns about this policy, please contact us at thejanenorman@hotmail.com.

1. Information We Collect

We may collect and process the following categories of personal information:

1.1 Information You Provide to Us

• Account Information: When you register on our website, we may collect your name, email address, phone number, and other account details.
• Payment Information: For purchases, we may collect billing and shipping addresses, payment card details, and transaction history.
• Communication Details: Any information you provide when contacting us (e.g., via email, chat, or forms).

1.2 Information We Collect Automatically

• Device Information: We may collect your IP address, browser type, device type, operating system, and other technical details.
• Usage Data: Information about how you use our website, including pages viewed, time spent, and actions taken.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your browsing behavior.

1.3 Information from Third Parties

We may receive personal information about you from third-party services, such as social media platforms, payment processors, and marketing partners.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Provide Our Services

• To process your orders, payments, and deliveries.
• To manage your account and provide customer support.

2.2 To Improve Your Experience

• To personalize your interaction with our website, such as recommending products or tailoring content.
• To analyze trends and improve our website’s functionality and usability.

2.3 For Marketing and Promotions

• To send you promotional emails, newsletters, or special offers (with your consent).
• To run contests, surveys, or giveaways.

2.4 To Ensure Security

• To detect and prevent fraud, unauthorized access, or illegal activities.
• To protect the security and integrity of our website and systems.

2.5 To Comply with Legal Obligations

• To meet our legal, regulatory, and contractual obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

• With Service Providers: We may share your information with trusted third-party vendors who assist us with services such as payment processing, shipping, and marketing.
• With Legal Authorities: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
• In Case of Business Transfers: If Jane Norman undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Data Protection Rights

You have certain rights regarding your personal information, including:

4.1 Access and Correction

You can request access to the personal data we hold about you and request corrections if the information is inaccurate or incomplete.

4.2 Deletion

You have the right to request the deletion of your personal data, subject to certain legal and contractual obligations.

4.3 Marketing Preferences

You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

4.4 Data Portability

In some cases, you can request a copy of your data in a machine-readable format.

4.5 Objection to Processing

You may object to the processing of your data for certain purposes, such as direct marketing.

To exercise your rights, contact us at thejanenorman@hotmail.com..

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security of Your Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. However, no online platform is 100% secure, and we cannot guarantee absolute security.

7. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized advertisements.

• Necessary Cookies: Essential for the website to function properly.
• Performance and Analytics Cookies: Help us understand how users interact with our website.
• Advertising Cookies: Used to deliver relevant ads to you.

You can manage your cookie preferences through your browser settings or by using our cookie consent tool.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. International Data Transfers

If you are located outside the United Kingdom, please note that your data may be transferred to, stored in, and processed in the UK or other locations where our service providers operate. We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Effective Date” at the top. We encourage you to review this policy regularly.